CLAIMS INFORMATION
To submit a claim, you typically need to provide specific information and documentation. The exact requirements can vary depending on the type of claim you are making and the organization or agency handling the claim. However, here is a general list of information and documents you might need to submit when making a claim
| TYPES OF CLAIMS: |
|---|
| MOTOR ACCIDENT CLAIMS
Completed and signed claim form SAP case number and AR Report Legible copy of ID document and driver licence Photos of damages to vehicle, including front back both sides and license disc. Quote for repairs from an approved panel beater (please also ensure that the panel beater is Manufacturer approved as this will affect your warranty) Third party details if applicable PLEASE CONTACT OUR OFFICE IN ORDER TO REPORT CLAIM AND OBTAIN THE RELEVANT CLAIM FORMS |
| MOTOR THEFT CLAIM
SAP case number Legible copy of ID document and drivers licence Confirmation of outstanding finance (if applicable) Copy of vehicle Registration certificate PLEASE CONTACT OUR OFFICE IN ORDER TO REPORT CLAIM AND OBTAIN THE RELEVANT CLAIM FORMS |
| PROPERTY LOSS (DAMAGED)
Completed claim form Quotation for repair and/or replacement Damage report from service provider confirming cause of damage Photos of the damaged items including the serial / model numbers PROPERTY LOSS (STOLEN) Completed claim form Proof of ownership (where applicable) Replacement quote SAP case number Photos of Violent and or forcible Entry or Exit CELLPHONE CLAIM Completed claim form Confirmation of blacklisting Damage report from service provider (if damaged) Replacement quote PLEASE CONTACT OUR OFFICE IN ORDER TO REPORT CLAIM AND OBTAIN THE RELEVANT CLAIM FORMS |
| LIABILITY CLAIMS
PLEASE CONTACT OUR OFFICE IN ORDER TO REPORT CLAIM AND OBTAIN THE RELEVANT CLAIM FORMS |
| WHAT TO DO IN THE EVENT OF A MOTOR VEHICLE ACCIDENT
• Stop Immediately – don’t move the vehicle in the event of death or injury . • Ascertain the nature and extent of any injuries and if able to do so render all possible assistance within your capabilities. Do not move persons who have been seriously injured, and only assist insofar as you are capable and have been trained. • Ascertain the nature and extent of damage . • Obtain the other drivers details – name, address, telephone number, make, model and registration number of the vehicle, who it belongs to – if someone else, their name, telephone number etc., name of insurer. • Give your details, name, address, telephone and registration number to whoever has reason to ask for them but never admit that you might have caused the accident. • Try to find witnesses. Take down their details and where possible their impressions of the accident. If unable to take down registration numbers of vehicles not involved in the accident to trace as witnesses. • Make a note of date and time of the accident and where the accident occurred ie. name of road, suburb, nearest town, motor way (between off ramps) and weather conditions. • Sketch the position of the vehicle and take photos if possible. • Report the accident within 24 hours to the SA Police Service even if it was a minor accident. • Should your vehicle require towing please contact your insurer or alternatively our office. • Complete a Motor Accident Claim Form and send it immediately to us. |
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