General Rules applicable to Claims submissions:
The following are general rules that apply. Please note that these do not override any specific policy or legal requirement:
Time of loss
• Take all necessary and reasonable steps to minimise the loss and to protect insurers interests;
• If other parties are involved, take down personal details for future reference by insurers, and provide them with your own;
• Never admit liability, no matter how the circumstances may look at the time. Merely inform the other party that your insurance company will be dealing with the matter;
• In the event of a motor vehicle accident, loss of valuables or money, or burglary, or loss by malicious damage, please report this to your nearest police station and insist on a case reference number;
